Most of this page is the ordinary sort of disclaimer. One part is not: RxNaija does not give clinical advice, and anything clinical goes to a registered pharmacist. That is section 2, and it is the reason the rest of the page is kept short.
Last updated 26 September 2026
This page sets out the limits of what RxNaija and this website tell you. It sits alongside the terms of use and the privacy policy, and where it repeats them it is for emphasis rather than to say anything different.
It is deliberately short. A disclaimer that lists every hazard anyone has ever thought of is a disclaimer nobody reads, and the one thing on this page that genuinely matters is section 2.
RxNaija does not practise pharmacy, does not diagnose, and does not give clinical advice. It assists a pharmacy's own staff with ordering and enquiries on WhatsApp. A question about a dose, a child, pregnancy, an interaction or a symptom is passed to a registered pharmacist rather than answered.
This is not a warning attached to a product that behaves otherwise. It is how the software is built, it is not a setting anyone can switch off, and section 13 of the terms says explicitly that we do not disclaim it.
Product names, prices, availability and opening hours come from the pharmacy, not from us. Each pharmacy is responsible for keeping its own catalogue accurate, and a price or a stock level can be out of date between the moment it is entered and the moment you read it.
We do not independently verify what a pharmacy enters, and we are not a party to the sale between a pharmacy and its customer. If something you were quoted does not match what you were charged, that is a matter for the pharmacy, and we will help them resolve it if asked.
Where this site quotes a pharmacy, that pharmacy is describing its own experience. One pharmacy's experience is not a prediction of yours: the size of the catalogue, how many messages arrive, how quickly staff reply and how the pharmacy works all change the result.
Nothing in a quotation is a promise of a particular outcome, and you should not read one as a guarantee of revenue, time saved or message volume.
This site, a pharmacy's published website, and messages sent through a pharmacy's assistant may link to places we do not operate. We do not check those sites, we do not endorse them, and we are not responsible for what they contain or for any dealing you have with them.
We run no advertising. There are no ad networks, no affiliate links and no sponsored placements anywhere in RxNaija — nothing on this site or on a pharmacy website we publish earns us a commission, and published pharmacy websites carry no third-party script at all. Section 12 of the privacy policy explains why that is a property of how they are built rather than a policy we could quietly change.
The service is provided as it is. We work to keep it running and we do not promise it will be uninterrupted — WhatsApp outages, network failures and maintenance all happen, and some of them are outside our control.
Do not let a patient's safety depend on a message being delivered. If something is urgent, telephone. A pharmacy should keep a way of working that does not stop when a messaging channel does.
What we are and are not liable for is set out in sections 13 and 14 of the terms of use, including the things that cannot lawfully be limited and that we therefore do not attempt to limit.
By using this website you accept this disclaimer. If you use RxNaija as a pharmacy, the terms of use govern that relationship and this page forms part of them.
We may update this page. The date at the top says when it last changed.
If anything here is unclear, or you think something on this site is wrong, write to support@rxnaija.com and we will correct it.
RXNAIJA HEALTH LTD·CAC Registration No. 8345514·Nigeria. NEEDS-INPUT: registered office address
We would rather correct a page than defend it. That is the point of having a short disclaimer instead of a long one.